Our mission is to source, offer and efficiently deliver professional audio and lighting products that offer great value for money! Being primarily an 'online' operation means we are able to keep our 'real world' overheads to a minimum. These savings are reflected in our very competitive everyday prices on all products. 

"Great service and my package arrived the next day, I'm very satisfied with Cannon and I'll be shopping with you more over the future, I'll also tell my friends about you guys !!!"

Wesley,   Graceville  QLD

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We trust that you will enjoy the Cannon Online experience. If you have any online security concerns, phone and fax orders are still welcomed. Direct Bank Transfer is also available as a payment option, giving you the convenience and efficiency offered by online ordering, without a credit card. PayPal is a further option.

Pricing

All prices are in Australian Dollars and inclusive of GST. Prices do not include shipping, however you can see this amount at anytime during the ordering process simply by clicking on the 'Claculate Shipping' link on the 'Shopping Cart' and entering your post code. Please ensure you supply an address where someone will be present during business hours to sign for the delivery as otherwise redelivery fees may be charged. Prices, special promotions and specifications of products may change without notice.

Warranty

Each product's warranty length is at the bottom of it's description. Primarily warranty covers defects in a product due to faulty materials or workmanship as long as the product is being used for its intended purpose. A product's respective warranty period is from the date of original purchase. To make a claim you will need your Cannon Online Invoice as proof of purchase. Items returned shall be at the expense and risk of the owner whilst in transit.

Not covered by warranty:

• Fuse replacement - where the fuse is accessible from outside, the repair is not covered by warranty.
• Any repairs which need to be made to any product due to abuse, dirt, negligence or moisture will not be covered by warranty.
• Burnt speaker coils, crossovers or diaphragms.
• Warranty is voided if someone other than the product's authorised service agent opens or attempts repair of a product.
• Warranty does not cover cross-faders, phono/line switches, styli, leads and other items or accessories subject to wear and tear.

Availability

If any part of your order is not availabile we will notify you before processing.

Returns Policy

Cannon Sound And Light Pty Ltd will accepted stock for a full refund or exchange within 14 days of delivery, provided:

• it is in original, unopened and undamaged packaging
• in the case of licensed software such as PCDJ or BassBox Pro it is still sealed
• you have beforehand contacted our Customer Service Officer for a return authorization
• If Dead On Arrival, Damaged In Transit or Incorrectly Shipped by us we will organise for the collection of goods
• Items returned more than 14 days after delivery, or in a damaged or un-sellable state will be exchanged/refunded at Cannon Sound And Light's discretion, possibly at a reduced refund or exchange value, less any return shipping costs borne by us
• Please ensure that all products are suitably packaged in order to prevent damage during return shipping. We will not accept responsibility for goods, which are damaged whilst in transit back to us. Do not write on or attach labels to the product being returned; otherwise, the return may not be accepted, as stock and/or packaging will be deemed damaged

Times
Our phones and email are attended to Monday to Friday 9AM - 5PM Australian Eastern Standard Time (GMT +10). As we are not always at our showroom during business hours it is best to phone and make an appointment.